Stevens Hewlett & Perkins (SH&P) is a Bristol-based firm of leading intellectual property agents whose clients include many of the world’s best known brands. We’ve been working on various projects for SH&P since 2008.

The challenge

Most recently we’ve been tasked with working alongside a digital strategy consultancy to redevelop SH&P’s client portal. This tool, dubbed ‘My SH&P’, offers their clients easy online access to help manage their IP portfolio and produce live reports in a variety of downloadable formats.

Step 1 screenshot (click to enlarge) — Step 1: Selecting a brand

Step 2 screenshot (click to enlarge) — Step 2: Refining trademark search results

Step 3 screenshot (click to enlarge) — Step 3: Defining report details

Step 4 screenshot (click to enlarge) — Step 4: Selecting a report export option

Beautiful, intuitive software makes complicated processes a breeze

The solution

Go Tripod has produced a new platform that brings to life multiple UI and UX improvements highlighted via the strategy consultancy phase. The tool is now a pleasure to use, giving SH&P clients powerful means of searching, live-filtering and report generation.

Search screenshot (click to enlarge) — Initiating a search

Admin screenshot (click to enlarge) — Administering users

The results

The process of producing a typical PDF portfolio report has been reduced from approximately 70 clicks down to 10. SH&P have a killer tool to help attract new clients and a vastly improved web application to please and impress their existing clients.

“Go Tripod are professional, friendly and extremely knowledgeable. They understood our vision from the outset and have provided a finished product which we can be proud of. ”

― Leanne Rogers, Trade Mark Renewals Manager, SH&P

Our involvement in this project included the following:

Web app development
Web app hosting

We made use of these technologies along the way:

ASP.NET
HTML
CSS
jQuery

So, what would you like to do next?